Great family-oriented organization that cares about there employees and the communities they serve. - Analyst Travis Credit Union Employee Review

3.0
30 Nov 2012
Recommend
CEO approval
Business outlook

Pros

>Worked along side some truly smart and talented people. >Generally speaking, it was a positive environment to work in. People got along well for the most part. >When management is available, most times they're receptive to employee concerns and ideas. >Challenging work, depending on the department you work in. >The CEO and most of the other executive staff are very approachable. Most times you can see them walking around talking with other employees. >If you're the "Jack of all trades" type person, this organization is a perfect fit. Doesn't seem to matter what dept. you work in. This is especially true in the IT Dept. >Great health benefits for full-time employees and there families. >1% off the interest rates for some AUTO and HOME loans made with the credit union.

Cons

>Annual product knowledge test for all employees is mandatory. Yes, even all back office staff must take a test to demonstrate knowledge of the Credit Union's products and services. Seems kind of silly and a waste of time for back office employees. >Management can sometimes seem "overworked" and not really attentive to employee needs. >Sometimes there are excessive amounts of "drive-by" requests (tasks to be performed that are unrelated to the project) from management & other employees while working on a major project. >Management can be too quick to act when it comes to adopting a new product or service to roll out. They don't always get the input from the people that will eventually be using or managing the new product or service. >Have worked along side some incompetent employees in this organization and have yet to understand why they are still employed. These employees are cancers to a dept and organization as a whole. In the end, keeping them around just builds up resentment towards that person (and there managers).

Explore other reviews about Travis Credit Union

5.0
20 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great diverse group of people throughout the whole company - Recruiting recruiting experience was seamless and painless - They give you the tools to be successful in your role - Lots of opportunity for growth

Cons

- I didn't join the company sooner

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Travis Credit Union Response
8mo
Thank you for the fantastic review! We’re thrilled to hear your experience was seamless and that you feel equipped for success. A diverse team, growth opportunities, and the right tools are exactly what we strive for every day. As for your only ‘con’ - not joining sooner - don’t worry, we’re working on inventing a time machine for future hires (just waiting on the budget approval!). Until then, we’ll settle for making sure every day here feels like the right time to be part of Travis Credit Union. Thanks for being part of our journey and for reminding us why we love what we do!
2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Healthcare benefits, Employee Loan discounts, EAP

Cons

Understaffed due to high turnover rate, many quit due to unorganized and unsupportive management and internal communications with other departments

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Travis Credit Union Response
4d
Thank you for taking the time to share your feedback and for the years you spent with Travis Credit Union. We’re glad to hear our healthcare benefits, employee loan discounts, and EAP were meaningful to you. We’re sorry to hear that your experience with staffing, management support, and cross-department communication did not meet expectations. Benefits are important, but they should never have to carry the entire employee experience by themselves, that is a lot of heavy lifting for an EAP and a loan discount. Your comments are important, and we take feedback like this seriously. We continue to focus on strengthening leadership support, improving communication across teams, and creating a more consistent and supportive experience for employees, especially in high-impact member-facing roles like the Contact Center. Thank you again for your service to TCU and for sharing your perspective. We wish you the very best in what comes next.
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