Don't work at this company - Travel Consultant Travel Incorporated Employee Review

1.0
5 Dec 2024
Recommend
CEO approval
Business outlook

Pros

None. Don't work here. Don't do it.

Cons

Terrible pay. Mandatory over time. Poor communication between departments and even within each team. Even if goals are exceeded it's not enough. WFM denies all time off requests you have to pleaded your case to them of why you need time off. No clear training in the beginning. More than half of what you learn isn't even used on the daily. They keep losing big clients due to empty promises in the client contracts. Very high turn over in the call center They expect you to only use the restroom on your breaks and to be "chained" to your desk at all times during your shift. They still use time cards and managers/supervisors will change your time card with out your permission.

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Travel Incorporated Response
1y
We appreciate that you took the time to share your feedback, but believe that your claims are not aligned with Travel Incorporated's policies, practices or values. You seem very dissatisfied and unhappy here, and have made some very serious claims. We would like to have the opportunity to discuss your concerns with you directly and transparently. As a current associate, we encourage you to speak with a leader or Human Resources so we can address these issues together.

Explore other reviews about Travel Incorporated

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very nice and supportive leadership.

Cons

QRF can lead to burn out

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Travel Incorporated Response
6d
Thank you for taking the time to share your feedback. We're pleased to hear that our leadership team made a positive impression. We recognize that the travel industry can be especially demanding during periods of disruption, and we understand that increased workloads can be challenging. We're committed to continually evaluating our staffing, planning, and support strategies to better assist our consultants during these busy times. We appreciate your feedback and encourage you to connect with your leader or HR if you'd like to discuss your experience further.
1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

There are none, if you have a disability don’t waste your time it isn’t worth your mental health. You deserve a company who knows the difference between disruptive behavior and sensory overload and who cares about you as an employee.

Cons

They seem to discriminate. With being on the spectrum i had a sensory overload for my first time alone in an airport. It isn’t the same as disruptive behavior as it was flagged as a medical emergency. The company did not attempt to reduce any sensory stressors or offer some form of assistance. Instead they made me feel bad about having a disability that isn’t my fault rather than seeing the disability for what it is. As someone on the spectrum I should have been protected, not just let go when my dedication, commitment, and skills would have outweighed the sensory overload situation. They also said I asked too many questions. Isn’t that what training is for? To ask questions and make mistakes before production? I remember the trainer on day one even telling us ask as many questions as we want it doesn’t bother her she prefers us to ask questions so we can fully understand something. I definitely was targeted just for having a disability.

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Travel Incorporated Response
1mo
While we are sorry that this opportunity did not work out, the claims in this review are not accurate. We remain committed to providing a supportive and inclusive workplace for all team members.
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