Very welcoming, friendly environment - Anonymous employee TopQuote Employee Review

5.0
7 Jun 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A welcoming and supportive environment. Management have always been supportive and willing to help. Fun environment with pizza perks and celebrating birthdays!

Cons

My commute is a bit longer than I'd prefer.

Explore other reviews about TopQuote

1.0
31 May 2024
Recommend
CEO approval
Business outlook

Pros

You get 2 bottles of cheap beer every Friday (if the ‘managers’ are in a good mood)

Cons

- The way this company treats you is AWFUL. No amount of money would make me ever recommend this job to anyone. When I told my manager I was struggling very badly with mental health issues (mainly because of this job) he threatened that I would have the job taken off of me and I had dirty looks given to me all day while I was crying in my chair taking calls. - The amount of pressure that is put onto you is just unexplainable…you will be pulled into at least 2 meetings per day while they slate you, scream at you, tell you how awful you are at the job and then talk about coc*ine on the weekends. - You will be bullied and made fun of by everyone because the people that decide to stay there are just narcissists. - The pay is awful for what you have to do - you will be calling the same numbers every single day (around 2/300 calls) pestering people to get a new life insurance even though they have said no 500 times. • I always use this job experience as an example of the worst job I have had and will ever have. If you want to be made to feel as if you want to jump off a bridge then go here!

2
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TopQuote Response
2y
Thank you for reaching out regarding your experience whilst at TopQuote. We are sorry to hear that you formed such negative feelings and opinions in the few weeks you were with the company. We take all feedback seriously and appreciate that we have an opportunity to address your concerns. Our goal is to create a motivating, driven and dynamic workplace for all so I am sad to hear that you feel this wasn't the case for you. It is made clear to candidates during the 3 stages of the interview process exactly what the roles and responsibilities of the job are along with the salary, commission, and bonus structure, so we are disappointed to hear this did not meet your expectations. We are sorry to hear that you struggled with your mental health during your time with us and can assure you the health and well-being of our staff are our main priority. We wish you well with whatever you decide to do moving forward
3.0
20 Feb 2024
Recommend
CEO approval
Business outlook

Pros

- The training process was excellent, Craig (Training Manager) and Amy (Recruiter) are fantastic as well as very helpful and supportive. - Other employees are very welcoming and friendly and will often provide tips and encouragement. - The process to follow when on calls is well put together. - Its central location is very convenient and has great views. - The office itself is good quality.

Cons

- The Head Sales Manager unfortunately is less than compassionate, is unapproachable, and is a downfall of the otherwise very positive work environment. - The 2/3 meetings held per day are almost always very negative and, although feedback as a general rule is always useful, it becomes tiresome when the focus is always placed on poor aspects of the office performance. - New employees are told the job does not involve cold calling as clients already have a policy; it is cold calling, or certainly as close to it as you can get and you must be prepared that often clients will treat it as such.

2
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