Pros
- The training process was excellent, Craig (Training Manager) and Amy (Recruiter) are fantastic as well as very helpful and supportive.
- Other employees are very welcoming and friendly and will often provide tips and encouragement.
- The process to follow when on calls is well put together.
- Its central location is very convenient and has great views.
- The office itself is good quality.
Cons
- The Head Sales Manager unfortunately is less than compassionate, is unapproachable, and is a downfall of the otherwise very positive work environment.
- The 2/3 meetings held per day are almost always very negative and, although feedback as a general rule is always useful, it becomes tiresome when the focus is always placed on poor aspects of the office performance.
- New employees are told the job does not involve cold calling as clients already have a policy; it is cold calling, or certainly as close to it as you can get and you must be prepared that often clients will treat it as such.