Mid - Sales Tipalti Employee Review

3.0
13 Jun 2023
Recommend
CEO approval
Business outlook

Pros

If you're still a junior in the tech space, looking to get more AE and mid market experience then this would be a pretty decent stepping stone. The teammates and even some managers are cool human beings. Most reps are supportive and fun to work with. They provide lunches for days that you come in. If you have a good territory, you will do well.

Cons

If there was ever a definition for a "mid" company (middle of the pack), it would be tipalti. They believed they had a larger TAM with a good product market fit and then shot themselves in the foot when they over hired AEs and then realized that they can't support a lot of the customer requests during the post sales process. Strict 3 days in the office. And for days you're not in office, they will monitor your laptop to ensure you're being "productive". Upper management is out of touch with the reality of the market conditions. Yet there is no mention about quota adjustments and just "dial more and more activity" will solve the issue. Signing on a new client is one thing, but getting them to start with us is a whole new hurdle that AEs must go through because integrations just isn't there yet for certain ERPs. If you're a tenured AE, there are better companies out there. If you're a junior looking to get more sales and mid market exposure, then this would be a good stepping stone. They've been having issues retaining employees recently, but they still haven't figured out why. *hint* it could be compensation related. Comp use to be good but now it's competitive again and they're not keeping up with other companies.

Explore other reviews about Tipalti

5.0
10 May 2025
Recommend
CEO approval
Business outlook

Pros

Great job to start with

Cons

Low salary for the job

2.0
18 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people. My direct manager was excellent and very supportive. Free lunch when in office. Health benefits are okay.

Cons

There have been numerous layoffs, and overall it feels incredibly unstable. The product has a lot of issues, which makes the onboarding role much harder than it needs to be. When deadlines are missed, leadership tends to blame the onboarding team, even when you’re doing everything you’re supposed to and the challenges are outside your control. It doesn't help that the Product has a lot of issues, and leadership will push on us to sell on more product features, that will make implementation even longer and the features are not ready to be used by customers. Sales regularly overpromises to customers, then avoids accountability when those expectations can’t realistically be met. Most process changes seem to benefit Sales while making onboarding even more difficult. Pay is below industry standard, and as a result, many of the strong employees don’t stick around for long. While my coworkers are great, it seemed like everyone was miserable. Always complaining about customers, leadership, turnover, layoffs, low pay, and questionable policies. It's not a healthy work environment, and leadership needs to introduce changes immediately if they want to attract and retain talent. Performance is heavily data-driven, which isn’t inherently a bad thing. However, evaluations tend to focus too narrowly on metrics like average implementation time, without fully considering the many factors outside an employee’s control that impact results. As a result, overall performance and contributions don’t always feel fairly assessed.

3
See reviews by: Helpful|Rating|Date|All