Listen to the one star reviews! - Research Consultant The RepTrak Company Employee Review

1.0
17 Dec 2016
Recommend
CEO approval
Business outlook

Pros

You get a title that you don't deserve. But now you can put it on your resume to go somewhere else.

Cons

Disregard all 5* reviews!! It is an attempt by management to make the company look better. The management moved out of their individual offices to keep an eye on everyone to prevent people from job searching; mainly because there have been many voluntary departures within the past 4 months (not even counting the involuntary departures). The work from home policy has been diminished to also prevent current employees from searching. This environment only promotes fear and distrust in the environment rather than "equality". Many of the higher ups also do not understand their own product; at time it is hard to communicate with each other because management does not understand what people are talking about when speaking of the product and its analytics. It is honestly HRs responsibility now to post shining 5* reviews to help the company. They were hired recently and now there is an influx of 5 star reviews; coincidence? I think not. Compensation is a very touchy subject and if this is your first job, chances are you are not being paid the proper amount. There is a very wide salary range among low level employees. People who have been working there for a couple years do not even get considered for a raise. If you believe that because it is a small company that there will be room for growth then you are mistaken. People only get demoted here. Instead of promoting internally, they prefer to hire externally (an attempt to hire for cheaper than promoting since this company is so cheap). If you really consider yourself to be a data person, actually analyze the reviews and distributions of ratings. Majority are 1* and time has not changed the frequency of them. This place is making no progress. Ideas will always fall short here. Number one rule to follow when reading reviews, read the bad one and see if they are justified or just nonsense. Just look at the frequency of poor reviews over time, it never stops; while 5 star reviews pop up every now and then due to managements attempt to look better!

Explore other reviews about The RepTrak Company

5.0
23 May 2024
Recommend
CEO approval
Business outlook

Pros

My top three pros are: 1. The company utilizes advanced technology and data analytics tools, providing employees with the opportunity to work with state-of-the-art resources. 2. With a presence in multiple countries, employees have the chance to work on global projects and collaborate with colleagues from around the world. 3. RepTrak is known for supporting a healthy work-life balance, offering flexible working arrangements and a supportive work environment. This really makes a difference.

Cons

Very technical work. Bring your A-game to this company or you are going to struggle.

1
avatar
The RepTrak Company Response
2y
Thank you for the great feedback and glad to hear you are loving it! We have employees in time zones across the world and the global nature is part of what makes RepTrak special but as you mention, also means that sometimes your work day does not overlap with someone else's work day. We recommend muting slack messages or pausing notifications when you are out of your work hours, and indicating your "work hours" in your outlook profile so others can understand when you are likely to be offline in your time zone. Happy to chat through other tips and tricks if you want!
3.0
3 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Good people to work with as they mostly wanted to do the right thing for their company

Cons

It is a hard product to scale. Tough market to find growth beyond the Executive stakeholders.

2
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