Good Benefits, Nice People- but Disorganized - Anonymous employee The Pfister Employee Review

4.0
15 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good company culture where friendliness and hospitality is forefront - Good opportunity for tips - Good benefits package - Union representation in certain sections - Great chance to meet wealthy and influential people

Cons

- Disorganized communication - Seasonal turnover - Corporate environment where management is not always in your corner - Can be overloaded - Change is slow and many issues are lost in the mix

Explore other reviews about The Pfister

5.0
31 Oct 2023
Recommend
CEO approval
Business outlook

Pros

-Fun work environment. -Opportunities to grow. -Diverse work place. -Great place to network.

Cons

-Fast pace environment. -Harsh criticism from guest now and then.

1.0
21 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Tips from customers, B and C list celebrities as clients, free meals, close to hot spots downtown and the lake.

Cons

Poor pay. Bad management. Unpaid labor. No flexibility in schedule, giving up every Friday & Saturday night, No Sundays off for church. Spa is dirty from the floors to the showers. You have to serve alcohol to clients if requested. Paying for parking per shift adds up to $250+ a month. You won’t be able to access cash tips until days/weeks later. Senior employees who are 15+ years senior to you will purposely bully you out. Broken equipment such as tables, electrical outlets, towel cabbies. Front desk staff will book you last minute, seriously last minute as you are walking out the door. Linens run dry constantly. Any perk or discount needs approval. HR is never available. There are cockroaches often in the spa. Avoid for your own health and wellbeing.

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