The worst employer by far - Anonymous employee The Guinness Partnership Employee Review

If you like to be well paid and are not interested in customers or job satisfaction, this is the place for you. Customers and staff are unhappy despite what management keeps telling us. Restructure after restructure, Guinness just doesn't seem to know what it wants. It keeps making teams redundant then setting them up in a different location before it decides to relocate the jobs again each time losing people with many years of experience. The exec team are seriously deluded about the state of the organisation and staff are only allowed to give positive feedback which just reinforces their ignorance. As Guinness HR helpfully pointed out, there are staff and customer surveys and according to the results most people are happy, yet the feeling on the ground is very different. I can't walk down the street without being accosted by dissatisfied customers complaining about poor repairs etc. Staff morale is also at rock bottom. Before HR comment; I do complete all of the surveys but you still do not listen. Poor performing staff are allowed to continue under perfoming because they've always done it whilst the rest of us get hammered if we make a mistake. If your face fits you get promoted quickly it doesn't matter if you're competent. Skilled positions are rapidly becoming unskilled by the centralisation of roles. There is no professional development, once you're in your job you either become management or stay static before your role is stripped back further. If I stay at Guinness for much longer I won't be qualified to move on which is a terrifying prospect. Trust me when I say the money isn't worth it.