0/10- do not reccomend. - Behavior Therapist The Crystal Ladder Learning Centre Employee Review

Runs on public school schedules so get holidays and stat days off

Don’t get paid for stat days or holidays Overload with work and don’t get paid fairly No benefits, they took benefits away from staff without informing them No Human Resources it’s just the owner and he never wants to talk to the staff unless your in his circle of people he will talk to and will make other people talk to you on his behalf The main owner is never there No communication with that is expected of staff Rules are consistently changing Very toxic environment A lot of the kids are very high needs and not enough support for when you need help and you are expected to be able to manage it yourself

Pro: the kids are beautiful and parents are really considerate and concerned.

Cons: Pathetic management The management is pathetic, they hire people who speak the same language as them and know nothing about ABA. None of it ever made sense to me. Lack of respect There is no respect for the staff working in the frontline, they are looked down on and forced to feel like they are not employees but slaves. There isn’t a proper space or room to take a break in and have lunch. Not even hangers/lockers for staff to keep their stuff. All the management wants is money. They are actually minting money out of adversity. No training or certification The management is slow and sluggish, they do not want to provide any behaviour management training to the employees and have created an environment where it is normal to get hit by the clients. No one deserves to be afraid of going to work and walking into a place where they get smacked in the face for just doing their job. No accommodation provided. No paid sick days. Disobeying the regulations of the BACB They use punishment and reprimand all the time, thereby going against the guidelines of the board. Very unethical. Terrible leadership They are all a part of one big family that ruins the work culture and employees’ morale. You’d want to reach out to them or the HR for some issue but none of your queries would be anonymous and you will go through the highest level of gaslighting. The supervisor and the director are extremely rude and biased making it uncomfortable for everyone.