Resident relations - Resident Relations The Collier Companies Employee Review

If you have integrity, you will eventually get yourself in trouble. You will eventually feel like a car salesman, ripping off young people and making up excuses and lies for the upper managements lies and excuses to residents. Residents who are more or less fresh out of their parents house and often a long way from home. They don't know they are being scammed , basically ignored and mistreated because many of them have nothing to compare this first experience to. Parents are bamboozeled and conned as well. "fine print" leases and flat out lies. I can't tell you how many conversations I had with mothers and fathers worried to death for the welfare of their children, all the while knowing that (when the child does make it out of there) the plan is to hit them with astronomical damage charges that are falsely accused against the resident thereby holding the parent liable to pay or else turn them over to collections. That's just one example of the difficult and sometimes hopeless conversations I was having while, my instructions from the property manager was "don't even tell them who I am or they will never leave me alone" It's a cut throat environment within the company so you see a lot of jumping around for appearances and scrambling to make sure corporate doesn't see the real office environment. You quickly realize that when big brother isnt watching, doors will slam and management will take 3 hour lunches or even go on vacation without even notifying the office staff. I stayed and tried for the residents. I told them I would try to help them and I did. I was already getting in job offers from other companies and when I was discussing in interviews what I was personally going through, a couple employers already knew about collier companies reputation and warned me to keep a log of everything. And i am warning you now, Keep a log of everything if you feel like you're being harassed or if anything seems to be unfair or just wrong wrote it down and protect YOUR reputation. Try to make a liaison with corporate office. Regional managers are just senior cut throats so try to find someone at the big office that might be there to listen to you should you need them. No matter what, keep your integrity, treat the residents right they need someone on their side . The hugs and thank you so get even still around town are more rewarding than any paycheck ever was. I hope someone succeeds where I failed, I really mean that. Keep in mind that this company uses a reputation Internet software that alerts them when their "ratings" are low and will have anyone and everyone they can bribe to come onto (even this site) and write some "hotdogs and butterfly's" review to boost them back up. Notice how candid they sound? I am writing this all from my phone so forgive any errors I have made. It's not an easy story to have to tell.