Great company with great people. - Claims Analyst The Cigna Group Employee Review

3.0
9 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Good starting salary, good environment, colleagues are friendly and helpful. Location walking distance to KL Sentral. Will move to Sunway Velocity in 2025. Work From Home 4 days Great work-life balance, no whatsapp group whatnot.

Cons

1. Too many systems, steep learning curve. 2. Too many outside responsibitlites to perform as part of your KPI (assessments, forced to take unnecessary modules, need to be involved in company get-together and activities) that will determine your bonus, increments and etc. 3. Not much benefits and perks (vision, dental and wellness combined limit of 1,200/ year). 4. Low starting AL of 16 days / year. 5. No other allowances. 6. Long probation period 6 months.

Explore other reviews about The Cigna Group

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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