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The Cheesecake Factory

Engaged employer

Modern Slavery - Cashier/Barista/Bakery The Cheesecake Factory Employee Review

3.0
20 Oct 2021
Recommend
CEO approval
Business outlook

Pros

• Strong sense of fellowship between coworkers • Great tips if you're a hard working individual • Good training model

Cons

• Corporates are beyond disrespectful to employees and treated us like absolute garbage • Manager are incompetent • Worked up to 18 hours straight with no break at all and still got reprimanded for asking to ingest some food to keep going. (Since I worked at a Texas location this was not a legal infringement, totally ok to do so to the employees). No days off AT ALL either during high season.

Explore other reviews about The Cheesecake Factory

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment and love meeting new people

Cons

Managers don’t really care about you

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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