Ok gig - Customer Service Representative The Analytical Group Employee Review

This is a good company to start a career and get a good base for Market Research. Management is loyal to those who work hard and get the job done.

Alot of downtime within the Market Research industry. There are time when you are busy and times when you will be very slow.

It's decent pay considering how easy the work is. $12 an hour with no real expectations to meet quotas or any real pressure. Perfect for high schoolers or college students looking for extra money.

The majority of the people working in the telephone side are drug addicts or alcoholics. They refuse to address concerns related to people doing drugs in the bathrooms. They ignored the bed bug infestation that happened the summer of 2016 to the point where people quit (supervisors included) and lost hours of work because of it. The supervisors are completely unprofessional with the exception of the Data Capture manager, Michelle (she seems to be the only professional manager in there). There are no lunch breaks, which is hard when you're a smoker. You get a ten minute break every two hours, so there really isn't any wiggle room if you want to eat on your break.