A fulfilling place to work & uplifting team! - Customer Success Manager Thankful AI Employee Review

5.0
14 Jun 2022
Recommend
CEO approval
Business outlook

Pros

- Very collaborative/supportive team(s) - Upward growth/opportunity to grow with a variety of departments (sales, marketing, customer success, etc.) - The c-suite/higher ups are very transparent and open door policy - The company does a great job of trying to ensure we have a work life balance/a mix of community work and involvement/team building - Often, before bigger decisions are made that will impact a few departments, the company is very proactive about informing the team(s) + ensuring questions are asked - Unlimited PTO - Remote

Cons

- No formal "training" per say. I am solely putting this under "con" because it is something that isn't put in place yet BUT this is being worked on/built out so, there is proactive acknowledgement. You learn from a variety of the team members/whoever may know that specific question or process best.

Explore other reviews about Thankful AI

5.0
12 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Great company culture, willing to work with you to get you where to want to be career wise,

Cons

Sometimes the workload is spread thin, but the team is taking steps to make it manageable

4.0
30 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Had a good vision. Team was excellent to work with.

Cons

Internal politics stood in the way of innovation.

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