Honestly any other job will do - Customer Service Agent Tedaisy Insurance Group Limited Employee Review

Thank you for taking the time to share your feedback. We’re really pleased to hear that you value the benefits, the people you work with, and the development opportunities available. As we continue to grow, creating an environment where colleagues can develop and feel supported remains a key priority for us. We also appreciate your comment regarding parking. Although there is no on-site parking, we value your feedback and will keep it in mind as we strive to improve the colleague experience. Thanks again for sharing your experience and for being part of the team.

Thank you for sharing your feedback. We’re pleased to hear that you’ve enjoyed our benefits and the activities organised by our Sports & Social Committee, they work incredibly hard to create opportunities for colleagues to connect outside of work. Recent events have included everything from murder mystery evenings and theatre trips to pub quizzes, cinema nights and pottery painting and we’re glad these have stood out positively. On Our Benefits & Wellbeing Support We’re committed to supporting colleague wellbeing in a meaningful way. Every employee has access to a £500 annual wellbeing allowance, which can be used for anything that supports their mental or physical wellbeing, whether that’s a gym membership, a spa day or even a holiday. We introduced this to give individuals flexibility and choice in how they look after themselves. On Policies and Fairness We’re genuinely sorry to hear that you felt processes or policies were applied inconsistently. Fairness, transparency and consistency matter to us. We regularly review our policies and how they are implemented to ensure they are applied equally to everyone. We take comments like this seriously and your feedback helps us identify where perceptions or experiences may need attention. Listening to Employee Voice We agree wholeheartedly with your advice about listening to employee ideas and feedback. In fact, we’ve put several mechanisms in place to make sure every colleague has a voice: • Our annual engagement survey provides a detailed opportunity for employees to give structured feedback across all areas of the business. • Our quarterly happiness survey, allows for quick, regular insights and gives colleagues a space to leave comments in real time. These insights directly inform organisational decisions and help us continuously improve.