No Regard for Mental Health or well-being of staff! - Therapist Talkiatry Employee Review

1.0
12 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Remote Position. No other comments

Cons

Extremely high burnout. Caseloads are extreme. 45 client a week. Clinical staff are loaded with back to back sessions! No breaks! Lunch is considered admin time! Studies indicate case load over 25 clients a week results in clinician burnout. For a company that promotes mental health, it does not have an regard for the well-being of staff or clients. Unable to be clinically effective due to no breaks, high caseloads and exhaustion! Up til midnight every night working on notes! Constantly threatened about notes. Supervision is punitive and expects you to retain clients (keep them sick and dependent). If patients are not good fit, it's clinicians fault. Expects you to treat disorders you are not clinically competent in - (in this case your could lose your license). Dinosaur EMR. Clients getting charged after being told they accept their insurance. If not paid goes right in collections. No promotion from within. More concerned about bonus pay which is very unreasonable and more clients. Note: We are already over utilized and you expect more!

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Talkiatry Response
2y
Hello and thank you for your taking the time to share your experience with us. We are highly committed to ensuring a positive and productive environment to our providers and patients alike. Our therapists play a crucial role in our mission to improve access to high quality behavioral healthcare, across the country- rest assured our goal is to see our patients improve and thrive. We strive to offer our providers a highly rewarding experience, which includes seeing up to around 35 patients a week for one-hour long visits. Please work with your leadership team to ensure your schedule is structured properly.

Explore other reviews about Talkiatry

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work is straightforward. The clients are mostly reasonable. I prescribe a lot of stimulants in states where I can prescribe them. The electronic medical record and the resources contained within make it easy enough to do it. A good job at this. They offer the use of an AI scribe to help with documentation. You can be involved as much or as little as you want to in activities beyond direct patient care. Talkiatry chooses to make its money through the use of the psychotherapy add-on code. You're incentivized to spend time talking with your patients, which seems like a win for everyone.

Cons

Figuring out how the performance portion of the pay structure works is challenging and takes several months. You also take a significant hit in taxes because of the the back that the performance portion of your salary is paid as a bonus which is taxed at 30%. This is higher than the base pay tax rate. I'm hopeful that I'll see the significant tax return next April.

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good office snacks - espresso - great parties.

Cons

Leadership did not practice the mission - no compassion - all about the show and money. No care for people. Nepotism. Open office environment.

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