Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged employer

      TTEC reviews

      Joining TTEC Was the Worst Decision I Ever Made - Customer Service Representative TTEC Employee Review

      1.0
      14 May 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home. That's it.

      Cons

      Low pay. Untrained leaders. Not receiving timely feedback. Micromanaging but leads are nowhere to be found when you need them. Employees gaming the system to be top performers but a close look on their cases shows how they mishandle and get a pass because they are "top performers".

      avatar
      TTEC Response
      1y
      Thank you for your honest feedback. We’re focused on improving leadership training and support to create a better experience for everyone. We appreciate you being part of the team.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      3 Jul 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      TTEC reviewsTTEC Customer Service Representative reviewsTTEC review