Job Expectations - Associate Service Engineer TSP Employee Review

Hello and thank you for taking the time to provide us, as well as the Glassdoor audience at large, your insights into your year spent with us so far. Regardless of the feedback, we value the input of every team member. You briefly touched on a few positive notes that we take pride in — one being our open vacation policy. We strive to ensure that all of our employees and team members maintain a strong and healthy work/life balance. We know that term can get tossed around frequently in business settings, but it's true — that's why we instituted such a policy, we don't want an arbitrary small number of vacation days to prohibit the health and wellbeing of any of our team members, so we encourage all of our employees to utilize it. You also touched on your workload — and there's a few things to unpack. First and foremost, if you ever feel as though your workload is too great and it is — in any way — hindering your ability to perform your job at the highest standard, then we implore you to have a conversation with your manager. You mentioned the frequency in which you're being paged. While we do our absolute best to ensure an even spread, by the nature of the geographic location of some customer sites, there may only be a handful of employees in the area to assist. The recruiters make sure to explain in detail the in's and out's of every job, which includes the possibility for overtime for any position that may require it, to every candidate during the interview process and at the point of hire. Simply put — if a position has the possibility for paging or overtime, every candidate is made aware and agrees to the job responsibilities. Once more, we strongly encourage you to have a straightforward conversation with your manager for any issues you may be experiencing — we value your top technical expertise — we only hire the best and brightest, and you are testament to that. Simply put, we put clients first and hire the best people to ensure things get done right. We thank you for being a member of our team.