Pros
-nice office environment with free soft drinks
-free donuts on fridays
-yearly remote kick-off meeting for every employee to attend
-unique data offering which focuses on wireless data
Cons
-very strange sales compensation based on monthly payments by customers; poor sales compensation
-extreme favoritism of certain employees by management which lead to people being laid-off for no reasons; new employees are treated as "outsiders" and feel they are not part of the old regime which has been there forever and very protective of its turf
-high turn-over due to firings or people leaving on their own; in 2-yr time frame there has been over 50 people who have left or fired
-poor upper management who have been there since inception and do not have experience as senior managers in another company; the worst is the senior sales executives who do not have any sales management experience and are in charge of the sales group
-niche data offering with differentiators being wireless info; larger competitors (such as West Government Services, Lexis-Nexis, Duns & Bradstreet, etc...) offer similar wireless data but include lots of other data such as financial, personal, legal, etc...
-stress something else besides the "uniqueness" due to real-time updates and accuracy which customers do not really believe in and would not pay for with 30% premium over competitors