Toxic and Falling apart - Media Strategist Synergy XYZ Employee Review

1.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Friendly employees - Some decent brands to work under

Cons

- Toxic environment like everyone out to get you. Lack of trust between internal and upper management - Revolving door of employees - 1 per week see someone leave - Micro managing to the max, force you to change their direction if they dont like 1 word. - Call ourself Ai agency when we only use chatgpt and gemini - Losing all our client because no quality control - We use freelancer alot

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Synergy XYZ Response
1y
We value all input and take all true comments seriously as we strive to improve our Company. However, for untruth or distorted information, we would like to make the following statements. 1. False Identity Firstly, it's important to clarify that you are not part of our Media team. Our Media team members possess experience ranging from 2 to 7 years and above. 2. Employee Turnover a. We strongly deny your claim of one employee leaving per week. On the contrary, we have onboarded 3-4 new employees per month due to business expansion, demonstrating our company's growth and stability. b. A key factor in our growth is the strong foundation of trust between our employees and management. This demonstrates a supportive work environment, which directly contradicts the statement “one employee left in a week”. c. As you are not part of our team, we question the source of your information. d. If you were a former employee, please provide the names of the employees you claim left. 3. Micromanagement a. We categorically deny any claim of excessive micromanagement. b. More than 80% of our team members have been with the company for more than one year and they did not claim for micromanagement culture. 4. AI Agency Claims a. Our team, especially those with longer tenure, understand our definition and implementation of an "AI-based marketing agency." b. Again, it proves that you are not a part of our team. 5. Client Growth and Quality Control a. We deny your assertion that we are losing clients due to lack of quality control. b. 80% of our clients have maintained relationships with us for more than five years, with some clients having been with us since the company's beginning. c. We have a pool of clients inquiring about our services. Our client base is expanding, and existing clients are increasing their service engagements. d. This further shows that your data is incorrect and that you are not part of our team. 6. Freelancer Utilisation Freelancers constitute only 3-5% of our workforce compared to our full-time team.

Explore other reviews about Synergy XYZ

1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

only good colleagues and team members

Cons

- late salary since Feb'26 and many still pending their payment but management is being selective to pay...only pay those that "obey" and those exited has to chase and ask but no response from HR or the management - EPF, SOCSO was not credited for over 6 months and Income tax was a full year of 2025 not paid but they deduct from employee salary...so where does the money goes? stop giving excuse of using 3rd party!! If you really assigned to outsource, you guys don't even tracked if the money credited or not? - high turnover rate due to HR hiring without transparency, always hook people in and once on board they will include task that is not mention during interview or part of your job scope - HR blaming game is high and no one can be trust as they side the company and boss...they are trained to do dirty job (Irene & Pui Ying) - management always sugarcoat and never make changes as they only do things according their way...if you can't fit in or offended them, they will release you with immediate notice

7
2.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Fun officemates, great supportive colleagues. Most of them are resilience, very understanding and keep things professional.

Cons

Management is a little weird, they somehow cannot think logically & keep giving unrealistic ideas and startegy despite executive advising them; moreover they keep repeating old mistakes eventhough the department have rectify it for them. Recently I heard it has started gotten bad again. & staffs arent getting paid since March. On top of that my eis and socso isnt being paid since last august but deduction is stated has been made on my payslip. suspicious where those money went to.

4
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