Good benefits overshadowed by layoffs and management, regular pay decreases for org changes - Customer Experience Sunrun Employee Review

2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, offered such as health care, mental health well-being, dental, etc.

Cons

This company does not value their employees only the bottom line, they continue to do regular layoffs and pay cuts, reorganizations and management executives are so out of touch. No growth, if you work here you'll more than likely take a step back in your career than find any opportunity for advancement.

Explore other reviews about Sunrun

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Training Autonomy Great Pay

Cons

Difficult Industry Knocking Doors Competitive

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There’s a clear sense of purpose in the product, since it connects directly to lowering energy costs and cleaner power in California. When conversations go well, you can see people move from uncertainty to interest pretty quickly, which makes the work feel meaningful in short bursts. The retail environment also builds strong communication skills fast.

Cons

The pace can be repetitive, with similar objections and explanations throughout the day, and performance is closely tied to metrics. Some days feel more like managing skepticism than having new conversations, which can be draining over time.

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