Pros
Sundance used to be filled with great people who supported each other and were all invested in the success of the brand. There were a few bad apples, which is the case anywhere, but overall, it was a passionate, smart group.
Cons
Over the last 18 months or so, things took a drastic turn for the worse. There was a shakeup in the executive team, and the new leadership has been ruthless in their tactics to make the business more profitable. The big problem is that none of those tactics seem to be working and sales have consistently slid, leading to tons of layoffs, a yearlong hold on matching 401k contributions, and obviously no chance of bonuses (and for a while, no cost of living raises either). Remote work was eliminated, but as other reviewers have mentioned, there have been a lot of egregiously paid nepo-hires from out of state who get to work remotely...and stay in one of the most expensive hotels in town when they do come to SLC. At this point, entire teams that are CRITICAL for the business to function have been eliminated, and the people who are left are expected to do the work of peers who were much more senior and experienced. Even before layoffs, everyone was overworked, but now the workload is completely crushing. It truly feels like the CEO/CFO have no idea what anyone actually does. Almost everyone is underpaid and taking time off is hardly an option, because the work that piles up when you are gone is such a punishment that it's not even worth it. Many other reviews touch on the unprofessional behavior of the executives, and it is sadly all very true. At one meeting, they were discussing upgrading the checkout systems in the retail stores and something along the lines of "if the Cambodians at the donut shop I go to every day can use an iPad for ringing people up, then we can too".... plus lots of inappropriate personal stories as well. It's painfully tone deaf and offensive. Obviously things were not perfect before and there was a need for some upgrades and changes, but what has transpired is NOT it. I would not be surprised if the company files for bankruptcy or sells itself off in the next year.