Pros
So far, as an employee, I feel valued, IT and support staff are quick to respond and highly knowledgeable, the company provides several resources including coaching opportunities, I feel the company listens to and reacts to concerns as needed (i.e. programs, guidelines, marketing). I personally appreciate the operations employees and their quick response, especially the underwriting team. I feel the company looks for more opportunities to say "yes" to scenarios where other companies would have declined the loan. The transparency I've experienced is appreciated and helpful, especially when marketing our services.
Cons
Health benefits are expensive, I'm not a fan of my deductible structure, no 401K match, but 401K investment, guidance, and support is available and helpful.