Pros
Employees at the shop floor level are great and some of the coolest people I have worked with. There has been lots of overtime in the past but with new projects this is kept to a minimum which I personally felt worked. The studio itself is a very nice environment, open plan, perhaps a little trendy but not your typical office. Its a work fire / out sourcing studio, the work is interesting enough, had better, had worse. Fantastic coffee machine, perhaps too good... could not live without it. The kitchen is superb.
Cons
The directors do not defend their own team out of fear for upsetting the client. This results in the team taking the punches when the directors should be defending their employees for design decisions the directors initially make. I have seen directors push for ideas / tech from their team but when the client decides they don’t like the result the directors quickly retreat and let the blame fall to their own workers. Perhaps this is down to the apparent 'flat structure' but instead this means the directors do not take accountability for their own mistakes. I witnessed hard working employees quietly removed from the studio or pressured into leaving when the client has expressed a disinterest in them.