Been with Spring for 2 yrs, couldn't be more grateful - Sr Customer Success Manager Spring Health Employee Review

5.0
25 Apr 2023
Recommend
CEO approval
Business outlook

Pros

The alignment to our mission from each team member even as we have expanded from roughly 100 employees when joined to over 900. Autonomy to work on your projects and push initiatives through when looking to make a difference. We value good ideas and execution and allow everyone to bring forward change. Love working with a mission driven organization that is looking to improve the world. I absolutely love my colleagues. They aren't just co workers but close friends of mine who truly care for me and my development both professionally and personally.

Cons

As a start up there are alot of moving pieces. Can be difficult to understand what each department is doing and why. Things pivot quickly so you need to be very diligent to stay on top of all moving pieces. Can be lack of resources in certain areas but team members are always willing to support.

Explore other reviews about Spring Health

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I received payment on time.

Cons

No cons. Just moved on.

3.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company's products help people in meaningful ways

Cons

Company is very poorly misled. There isn't a real vision or culture. In general, ways of working here are scattered and immature. We have a new SDLC every 10 months or so. Constant re-orgs and changes in leadership cause instability. Teams and ICs are re-allocated every 3–6 months. Priorities are constantly shifting. "Science will win" except when it comes to evaluating AI's place in our product. Sudden AI focus despite not having a real vision for how it aligns with our mission. Leaders who report directly to the CEO often cycle out every year or so. There seems to be very little awareness or ownership that leaders aren't set up for success. The company says it cares about employee "thriving" but promotes leaders with very poor scores. It seems to be more of a vanity metric/tool to fire people.

6
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