Follow through from branch leadership are lacking. Favoritism is noticeable support for peers and advancement don’t feel consistent or merit based. There’s a strong focus on protecting budgets and optics, which makes it difficult to get basic products and resources needed to do the job right. That ends up impacting service to clients and puts unnecessary strain on technicians which is not good for the business. The company itself has a lot going for it, but internal branch management politics hold it back.