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      Spectrum

      Engaged employer

      Spectrum reviews

      They encourage you to lie to customers - Retention Specialist Spectrum Employee Review

      1.0
      21 Apr 2020
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits like free cable, internet. They have healthcare and 401k's.

      Cons

      They tell you to lie to customers on a daily basis Poor covid-19 response, c'mon we can work from home and they know it They let customers abuse you and threaten you Mandatory OT Mobile sale obsession

      avatar
      Spectrum Response
      6y
      We appreciate you taking the time to offer feedback. The experience you described is not in keeping with our company values. We understand it can be a difficult supporting customers who are experiencing problems with their services, and we appreciate the professionalism you displayed during your time with us. We will share your comments with our leadership team.

      Explore other reviews about Spectrum

      5.0
      25 Feb 2026
      Designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits like gym, healthcare, PTO (although you only get about 12 days or so initially) The people are great, really nerdy cool crew, the work is really satisfying for designer minds.

      Cons

      Training took forever, just for you to see if you like the work you are there 4 months, this is a really niche industry and they expect you to know the details to advance to higher pay, to get an advancement of title, you essentially get a pay cut and a team that appears unhappy.

      5.0
      17 Sept 2019
      Human resources coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

      Cons

      Strict on dress code and professional appearance

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