Retention - Customer Solutions Specialist Spectrum Employee Review

3.0
23 Dec 2025
Recommend
CEO approval
Business outlook

Pros

There is ample opportunity to assist customers. The pay is competitive for what is required and in comparison to other CSR roles in other sectors.

Cons

There doesn't seem to be a real pipeline for growth.

Explore other reviews about Spectrum

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Cons

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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