Great for new starters - Compliance Services Representative Sovos Employee Review

4.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Very flexible - exclusive work from home. Much better in terms of workload than in past. Training company- great to start career in vat but also it. Clear paths for career progression. Local management best! - very approachable and supportive. Dental and health insurance. Generous holidays allowance from day. Amazing and diverse workforce.

Cons

Global corporate based in US - sometimes it is difficult to understand direction of the compan. They claim to be tech for me is vat all mixed up and very confusing. However it is getting much better in recent weeks. There is a lot of work going into this. recent pay rises and promotions were shocking - much lower than previously. No social events. Little support after closing offices (annd some closures in not human, transparent manner) and moving to wfh in terms of them cutting costs and us increasing and not creating opportunities to meet in person. Some questionable HR decisions- not extending contracts but reapplication for same job roles, not moving contracts to different locations for very good and loyal employees. There was no Christmas gift this year. For me very telling sign of attitude towards staff considering there is new CEO.

Explore other reviews about Sovos

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

1
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Sovos Response
1mo
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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