Solid first job to get a few years' experience - Compliance Services Associate Sovos Employee Review

4.0
10 May 2021
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO - Office culture strong, enjoyed coworkers

Cons

- Work not very enjoyable - Busy season terrible, very stressful for 3-4 months

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Sovos Response
5y
Thank you for taking the time to provide your feedback, and for your time spent with us during our peak season. Your call out about our strong culture and great teams I could not agree with more, and I’m glad you got the opportunity to see that. I am sorry to hear that you did not enjoy the work. We do experience a very busy season during peak tax times in the U.S. We do our best to be upfront about those commitments when we hire new employees, so I am hopeful that you did not view busy season as a surprise. We recognize that it can be stressful – but the work is vital to providing the services necessary to keep our promise to our customers. We do offset these busy times with increased flexibility during our non-peak season and encourage employees to make use of our flexible time off policy. Thank you again for your hard work in helping us keep our promises to our customers. Good luck in your next role! - Paul Banker, General Manager

Explore other reviews about Sovos

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

1
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Sovos Response
1mo
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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