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Social Security Administration

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Horrible Position - Benefits Specialist Social Security Administration Employee Review

2.0
31 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Benefits, Health Insurance, Days off

Cons

This position is an accounting, coding, and a high level position. There is lots of math, overpayments, rates, underpayments, coding, notices, and mentors who dont help you along the way. It is a low paying position for your heavy work load. What you are expected to learn is almost impossible, and the mentors have a high and might attitude toward helping to succeed. You will have 9 months of training, then more ramp up time to see if you can get 8 cases a day at 80 % . If you dont cut it, they will cut u. The people that grade your cases are not forgiving, and most dont care to explain any reasoning. Most of the time you run are like a chicken with your head cut off. Alot of cases are things you will never go over, or never hear of, cant find polices on. The 9 month training consisted of several different trainers, only a few good ones, who actually explained in a way you can understand. They totally set you up for failure. Once covid hit, and everyone went home, got totally worse, no help now. Just all downhill. I would never recommend a government job to anyone . I wish I had never left my last job, it was a huge mistake. The government makes you work much, much harder for much less pay, period.

Explore other reviews about Social Security Administration

5.0
21 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are great. Pay is great

Cons

Management is inexperienced. Work load is high

4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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