Could be good, depends on where you are in your career - Anonymous employee Social Nature Employee Review

As the founder and CEO, I’ve openly addressed this current employee’s concerns with my team and immediately took action on their concerns, which I’ve summarized below for reference. For those interested in joining our growing team and our #trynatural mission - I care deeply about the human experience at work and am committed to continuous improvement. I invite you to contact me directly at annalea@socialnature.com if you want to discuss our culture further. To our current team member and the author of this review - Thank you for the feedback, there is always something we can learn from these reviews. While I wish you felt comfortable bringing these concerns up with your manager, I recognize that you are frustrated and felt this was the only way to get our attention. I take Glassdoor feedback seriously and since reading this review, myself and the rest of the leadership team have taken several actions: - I have established a confidential line of communication for employees with the SupportingLines™ Institute, an organization we’ve had on retainer for the last 2 years to be an extension of our People and Culture team. I encourage you to connect with our executive team coach Jeff Smith there, who is bound by the coaching code of ethics. The intention for this is to create a space to share any specific concerns and examples with Jeff so that he can work with me directly to anonymously address your concerns if that pathway of communication feels most accessible right now. I also encourage any direct feedback and will be there to listen without judgement and openness. - To ensure we check in around engagement with staff more directly, I have asked our people managers to commit to bi-weekly 1:1s with our team members no matter how busy things get so that they can help you or others work through any challenges and support you to meet your growth goals. - As a leadership team, we are committed to connecting with our respective teams to understand how we can reinforce flexibility and empowerment at every level. We’re not intending to micromanage and appreciate the feedback. As our team grows, dynamics and ways of working need to change and we recognize this as a never ending improvement process. Thank you for reminding me to be conscious of this. - I’ve made sure that our leadership team is developing growth and development plans for each of their direct reports and revisiting this on a bi-annual basis to ensure we’re developing the leadership capabilities that will help our team members grow. If you don’t have a clear direction on how you can grow at Social Nature, please bring this to your manager’s attention, and we will co-create a plan with you. If you’re reading this as a prospective Social Nature employee, I encourage you to read through some of the other reviews; you’ll notice that Social Nature is recognized as the place to come to for personal and professional growth. As for investing in our product and engineering team, this past year we have brought on a VP Engineering and a Director of Product Management that is building towards a 10 person team by the end of this year which will represent ⅓ of our company. As we have shared in our company town halls, this year we are focused on automating our customer operations through technology and improving our existing user experience so that we can satisfy the 100% YOY growth our business is experiencing. And next year, when we have more capacity, we will focus on product innovation to expand into new customer markets. In the meantime, I invite you to celebrate the fact that we have product/market fit with our core product sampling and review offering and are looking to scale this through technology!