Siloed Offices Causes Inconsistent Experiences - Consultant Slalom Employee Review

3.0
21 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Worked with amazing people in Slalom Dallas. Dallas' leaders fostered a great community, and you actually felt valued as an individual vs. just a revenue generator. Budget for ongoing professional development is a nice perk.

Cons

Slalom Dallas vs. Slalom Denver vs. Slalom (Insert office) all operate like individual companies - in all aspects. I tried to transfer from Slalom Dallas to Slalom Denver for over a year and eventually had to resign from the company due to Slalom Denver continuing to hire external candidates vs. facilitating my transfer. I had perfect reviews from Slalom Dallas, had led my own engagements with great client feedback, and had interviewed with Denver staff who said they’d do their best to facilitate the transfer asap. After dealing with Slalom Denver dragging their feet for over a year on the transfer, and with Slalom’s National Team also refusing to help facilitate a transfer, I resigned and joined a different local Denver firm. Every office culture is different, and while they are trying to streamline it, the reality is there is little to no oversight from Corporate for how each office handles its operations. I’d give Slalom Dallas 5 stars, and I’d give Slalom Denver 1 star for how they treated me worse than they would an external interview candidate.

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Slalom Response
9y
As the GM of Denver, I wanted to reach out to you directly and invite you to grab more time with me to talk through the process and any feedback. I am sorry to hear about your frustration with the transfer process. I remember your situation well and do want to assure you that it received much more attention than an external candidate and did follow our formal transfer process. Although we moved along with 5 transfers last year, there is always a step within the process to match skill set and timeline requirements for the receiving market as well as the interview process. When we did not originally see those items line up with our market I did work directly with the Dallas GM to make sure there was not a miss on our part with the feedback from the team from the interview process. I even requested additional interviews to double check the match and put you through the process with the OE lead again. This along with your having a viable role with the Dallas market may have prolonged the timeline but I was hoping the time would enable us to find a path or the match that the team felt was missing. I apologize if this prolonging the process to find the opportunity felt inconsiderate. I asked for the communication to be clear throughout on where you stood from the teams perspective and it does not sound like this was the case. I am sorry we were not able to find you an opportunity to work with the Denver team. I truly welcome feedback and and am sincere with my offer to sit down again to understand where the communication issue may have occurred and get you the complete feedback from the team on where they didn’t feel the match. If we are not able to meet, good luck with your next prospect. If you have more feedback that you’d like to share, please do so via this survey: http://slalom.ws/anonsurvey. Thank you, Brian

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Cons

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Pros

•There is an impressive budget, especially for high-level events, ancillary experiences, client giveaways, and premium swag. Management does not hesitate to fund top-notch brand experiences when needed. •The company offers a highly competitive benefits and perks package that remains a strong selling point.

Cons

•The "fiercely human" core value does not match daily operations. Collaboration is routinely replaced by a self-service model of training videos and help articles. •These recurring shifts are designed to manufacture the appearance of fiscal stability for the benefit of external stakeholders and clients, while leaving core operational deficits unaddressed. •Organizational maturity is low. Teams operate in deep silos, the internal tech stack is outdated, and there is a distinct lack of adequate project and event management software.

3
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