Positive Company well positioned for Growth - Customer Success Manager Sinch Employee Review

5.0
7 Feb 2023
Recommend
CEO approval
Business outlook

Pros

industry leading service with large market opportunities

Cons

internal workflows need improvement - billing should be improved for a better customer experience

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Sinch Response
3y
Hi! Thank you for taking the time to share your feedback with us. We continuously strive to improve and provide a great experience for Sinchers. We understand your concerns about our organizational processes and policies. Growing to a team of 4,000 in a short space of time means we are continually working on our processes and policies to ensure we make Sinch the best work environment possible, constantly evolving and addressing these challenges with colleagues across the globe. Together, we create an exceptional workplace, so reach us at peopleexperience@sinch.com

Explore other reviews about Sinch

5.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

1. Excellent learning and growth opportunities 2. Amazing co-workers and leadership (PMM team) 3. Good culture, inclusive and transparent management

Cons

1. No bonus/incentives, 2. sometimes cross-functional alignment challenges

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Global company and lots of brand to move between

Cons

poor work life balance No north star

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