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      Simply Business

      Engaged employer

      Simply Business reviews

      Could be great but unwilling to change - Anonymous employee Simply Business Employee Review

      3.0
      8 Jun 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Some great colleagues who really care about each other. -Benefits and bonus are comprehensive

      Cons

      -The company culture was diffused. There was no clear sense of direction or purpose, and employees were often doubling up on projects that others were working on. -There was a lack of collaboration. Employees were often working in silos, and there was little communication or cooperation between teams. This made it difficult to get things done, and it led to a lot of wasted time and resources. -The middle manager was toxic and bullying. This person was known for their aggressive behaviour, and they would often belittle and humiliate employees in front of others. This created a very negative and hostile work environment. The HR team was aware of the toxic manager's behaviour, but they did nothing to address it. This made employees feel like they were not being supported, and it made the situation even worse.

      avatar
      Simply Business Response
      3y
      Thank you for taking the time to review your time working at Simply Business. We were glad you enjoyed working with some caring colleagues, and that the benefits and bonus was something that enhanced your experience of being part of the team. We really appreciate your insights into the silos and how it impacted getting things done. We currently have a working group focused on this as this has been picked up through our real talk channels. Your feedback will further help with this work, and we are hoping the work they are doing will be rolled out soon to help smooth this out for everyone. It is not good to hear about your experience of middle management and we have a zero tolerance for any bullying behaviours. We would be really grateful if you could get in contact with us via peopleops@simplybusiness.co.uk so we can learn more about your personal experience and work with you to resolve this matter.

      Explore other reviews about Simply Business

      5.0
      29 Jun 2026
      Sr. software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, stable company, office easily navigatable

      Cons

      Room for growth can be limited

      avatar
      Simply Business Response
      1w
      Thank you for taking the time to share your feedback. It’s great to hear that you enjoy working with our team, value the company's stability, and appreciate having an office that's easy to navigate!
      2.0
      13 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work life balance and vacation time....

      Cons

      Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

      3
      avatar
      Simply Business Response
      1mo
      Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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