Working at SimplePractice - Customer Service Representative SimplePractice Employee Review

fulfilling industry with a clear mission

continuing to grow very quickly, important to focus on what matters most

- Pay is decent - Nice FTO, company holidays, and summer Fridays - Some truly great people until you get into higher leadership

SimplePractice has gone from a wonderful workplace to an absolutely miserable, toxic environment. People get put on PIPs and fired for minor infractions that could easily be fixed. People who manage to avoid being PIPed are only there until they can find another role. Even new hires leave pretty quickly when given the opportunity. Leadership is under qualified and out of touch with their reports. More focused on replacing than on coaching. Overall SP is a mental health company that is hellbent on destroying the mental health of its employees.