Pros
The only Pro is the Discounted Jewelry
Cons
WHERE DO I START? The most UNPROFESSIONAL work environment I’ve ever been in. 2 out of 3 managers I had were the most prideful, impatient, selfish people I’ve ever got to know. One manager made comments to a jeweler about how much he hates people of my race IN FRONT OF ME. He also made me do paperwork for many months and did not give me the proper training to advance. I still can’t believe how many days I’d be working trying to hold back my tears. The last manager a had was childish. Prior to the previous manager leaving, she lied and told my DM that I don’t respect her out of her own insecurities (when the whole time I was clearly supporting her desire to be a manager). She made many rookie mistakes, such as blaming me for things that were out of my control, demanding an unnecessary amount of work, demeaning me, screaming and lashing out under pressure, the list goes on. She and my first manager were often unable to remain professional. They could not maintain a basic level of respect for others when they made mistakes. I see it as a common occurrence in this company that the Shop Managers are dictators rather than leaders. They want everyone to slave so they can benefit with their annual 10k+ personal bonus. My last manager CHIPPED 2 center diamonds in the span of 2 months. She did not properly document them or inform the DM. She simply gave it to the head Jeweler to be spun around and hidden under the prongs. That is a fire-worthy offense according to company policy. Days I was off she would gossip and curse me out (the Jewelers would tell me). The environment has the potential to be successful; it all comes down to healthy leadership. So far in my experience and I haven’t seen it done, but I’m sure somewhere in the company there are selfless leaders. The pay is LOW. All the Jewelers told me that this company is the lowest paying. The hours are horrible. We have “blackout” months spanning from November-January. We cannot take off during those months. I know that’s what anyone should expect working in retail, but personally I would like to have a normal Holiday Season. I worked 3 months straight on Saturdays due to no seniority. I’ve seen people curse at each other, Jewelers gossip, make fun of peoples physical appearance, sexism, and racism. It’s a shame what the reality is in this company. I was never given a fair change to grow in this field. The DMs will only see you as competent and the managers tell them you are. I felt trapped. I didn’t feel safe enough to share with my DM about my last boss’ unfair treatment towards me. I believe the DMs need to be in each shop more often to actually get to know the employees work ethic (not the manipulated lies managers can tell). I was sad to leave Signet due to the layoffs but my time is up. 4 years was enough for me.