3.0
8 May 2026
Current employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
The benefits are pretty good. Being able to work from home is nice.
Cons
The benefits are bit user friendly nor friendly to those with disabilities. We do not always have the resources needed to properly do our job. You can tell the focus has recently shifted more toward how to get more money and not toward the betterment of the product for both the customer or the employee. Communication between different departments is very limited and causes many issues for Member Care and Claims.