The Honest Rundown - Marketing Shopgate Employee Review

Thank you for sharing your thoughts about your time at Shopgate. We’re sorry you didn't have a great experience during your time here, and it's true that working at Shopgate isn't for everyone. Change is constant in our business, and we ask our team members to be incredibly scrappy and nimble as we serve customers in an industry that changes daily. Related to your comments on harassment, we have a zero tolerance policy and take these allegations very seriously and the proper protocol has taken place internally to explore and address any complaints. We’ve proactively undergone a rebirth in product, leadership and culture over the past year and half and we understand that your experience may have been flawed but we hope the steps we’ve taken as a company have improved and diminished these past issues of concern for now and in the future. On the issue of leadership and transparency, over the last 6 months, we’ve realigned our internal communications to include, weekly one-on-one’s with leadership, weekly all-team meetings, culture check-ins, anonymous surveys and a new US HR team to be available for current employees to have a space to share feedback, ask questions and ultimately, help to make Shopgate a great place to work. We’ve heard the feedback from our employees through these various channels and we’ve introduced many new programs to help set our employees up for success, things like new and improved health benefits, remote-flexibility and a peer-to-peer mentoring program for new hires, just to name a few. Thanks again for taking the time to leave this review and we wish you the best in your career.