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Shopbop | East Dane

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Shopbop Customer Service - Senior Customer Service Associate Shopbop | East Dane Employee Review

3.0
9 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Amazon-owned company with great employee resources and benefits.

Cons

Rotating schedule that switches between first and second shift every week. Scheduling is so difficult and inconsistent.

Explore other reviews about Shopbop | East Dane

5.0
13 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Love the work, culture, co-workers. No complaints

Cons

I don't have any complaints

1
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I honestly can't think of anything

Cons

Lack of communication, poor training, mismanagement, metrics that change at the drop of a dime without notifying employees, unattainable expectations, a broken system using scare tactics to reach their goals, leadership does not know how to effectively lead, no real documentation of guidelines.

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