Pros
I have been a designer for ShelfGenie in the Greater Kansas City franchise for 9 months. After reading some of the reviews, I was shocked by many of the statements made. I have been treated more than fairly by my franchise owner, and although I have not had a great deal of interaction with Home Office people, the little I have had has been cordial and helpful. I particularly have found the people in the Call Center to frequently go above and beyond in getting messages relayed to both clients and designers about cancellations and reschedules.
Cons
My only complaint is that I find myself working more hours and days than I had originally intended, because of not having enough designers in our franchise to cover the appointments. I know that our franchise owner is working hard to hire more people, and I hope that will alleviate that issue. I do have another design job, and I need to devote time to it, as well.