Shake Shack

Shake Shack reviews

not an ideal work enviorment - Team Member Shake Shack Employee Review

2.0

4 Jun 2026

Team member

Recommend

CEO approval

Business outlook

Pros

60% discount saves me money

Cons

bogus. management is awful, i was put on a full time schedule when i agreed to a part time one since im a college student, hours are awful , understaffed environment, i sense some passive aggression between me and my coworkers but i cant put my finger on it. also this one manager only decides to help out when things get extremely hectic but then they go back to sitting down and being on their phone.

Shake Shack Response

Thank you for sharing your feedback. Shake Shack takes concerns like these very seriously and wants to better understand your experience. Please reach out to our People team at (646) 747-7207 or people@shakeshack.com so we can review your concerns thoroughly.

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5.0

9 Jun 2026

Crew member

Recommend

CEO approval

Business outlook

Pros

The salary was pretty good, good benefits and everyone working there were really nice

Cons

A little dirty sometimes, and can be pretty stressful

3.0

27 Jun 2026

General manager

Recommend

CEO approval

Business outlook

Pros

Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

Cons

Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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Shake Shack

not an ideal work enviorment - Team Member Shake Shack Employee Review

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