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We appreciate your feedback, and regret that your experience with our organization has not been positive. We highly value the contributions of our caregivers, who have a direct and positive impact on the people we are honored to serve every day. As a human services organization, we rely on government funding to support the work we do, and the rates we receive for services have an impact on the compensation we provide. We understand that although jobs in human services are rewarding, they can also be demanding, and we continuously advocate for rate increases that we can pass along as pay increases to our employees.
In addition, although we do not have a formal annual raise program, we do offer a bonus program for direct care professionals. Under this program, if you are an employee in a direct support role who has at least one full fiscal year of service with the company, you are eligible to receive an annual bonus when your state achieves their performance goals for the year if you are in good standing as an employee. If you are unfamiliar with this program, or would like to learn more, we encourage you to reach out to your local HR contact for further details.
Thank you sharing your thoughts, and for all that you to do support the individuals we serve.