Pros
Sometimes the owner decides not to come in to the office.
Cons
Expected to answer the phone at all times - even when using the restroom. Expected to work long hours and overtime - for no additional pay when the owner decides it's crunch time on a project that has literally no hard deadline. (Such as updating the website, or finishing a catalog, or having a random sidewalk sale.) Priorities change daily and it makes it impossible to get things done. Your list of tasks just grows constantly. Eventually, the owner will ask why something isn't done, and it's because it was made low priority months before and other tasks trumped it. Owner can't take constructive criticism. Good ideas get shut down. If you do end up working here, it's better to just do something without asking permission and show the results later. Management can't decide if SARIN is corporate, a warehouse, or a retail location - and tries to run it like all three. This leads to a lot of confusion in how to price things, how to stock things, and how to handle customers.