Can make some good friendship...all clubs seem to have a great deal of favoritism when it comes to promotions! - Connection Center Sam's Club Employee Review

3.0
15 Jan 2013
Recommend
CEO approval
Business outlook

Pros

Benefits, job security, pretty much guaranteed a raise every year of at least .40, and normally great bonus yearly...can always transfer your job after 6 months if you decide to relocate.

Cons

Wayyyyyyyyyyyy too much favoritism from store to store...even after obtaining a college degree and showing that you have what it takes to be a great leader a member of their "clique" may get promoted over you. Store manager can stop you from getting management when in many cases you would have really been the chosen one...

Explore other reviews about Sam's Club

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good management. Balanced work-play culture environment.

Cons

Hours often change weekly. You may be required to work weekends, late evenings, and major holidays when the store is busiest.

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

avatar
Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
See reviews by: Helpful|Rating|Date|All