Great experience for young worker to gain valuable work and customer service experience. - Courtesy Clerk Safeway Employee Review

3.0
23 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Flexible work hours. Co-workers are friendly. Used to get extra wages on Sundays and holidays. Great place to get first-class customer service experience. Very applicable to many other job positions in the customer service industry.

Cons

Over the years, Safeway's business plan to weed out experienced workers for more part time laborers has resulted in lower customer satisfaction and decreased motivation to perform from workers. Safeway's plan to minimize costs has resulted in increased employee disengagement and decreased customer satisfaction.

Explore other reviews about Safeway

5.0
29 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Got to get your steps in

Cons

Less than capable coworkers and lots of work

1.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing at all, only work at Safeway if you're about to be literally homeless

Cons

Genuinely hellish work environment. Management is lazy and absent, customers are the most disrespectful and clueless I have ever encountered. Complete unrealistic labor allocation and expectations. As a PIC, I have to run 9 SCO robots, unlock cases for customers, perform transactions at Customer Service, and answer external phone calls. Customers rightly get frustrated at the complete lack of care by corporate, and take it out on employees.

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