Bullying at work - General Manager Safestay Employee Review

The bullying strategy put in place by the upper management is something that should be investigated. I am pretty sure that if one day someone working at Safestay calls in ACAS (or any other institution) to attend some of the meetings that take place, not only in London, but in other properties worldwide, things could get pretty nasty for Safestay. I mean, we are talking about a company whose core is to deliver good customer service (hospitality, right?) while internally bets on intimidation and aggressiveness to (try) to achieve its goals! This types of strategies are outdated, short minded and almost criminal. Needless to say, hence, that they don't care about its clients: it is only the money that matters.