Don’t believe what they say - Customer Service Representative Safelite AutoGlass Employee Review

2.0
21 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Nice co workers nice workspace

Cons

Don’t believe what you are told. At interview was told I could go full time anytime I wanted. When I emailed HR about checking into benefits for full time they gave me the run around and we’re very sketchy about the benefits. When they did respond with a short sentence they had my first name wrong!

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Safelite AutoGlass Response
8y
Thanks for taking the time to share your honest feedback. Our goal is for a positive onboarding experience for all new associates who join Safelite. We're sorry to hear this wasn't the case for you. We'll use your input to make the hiring and training experience better for future associates.

Explore other reviews about Safelite AutoGlass

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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