Not a bad place to work - Customer Service Representative Safelite AutoGlass Employee Review

4.0
12 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Great flexibility with schedules, they really try and work with you. Pay is decent to start off with- $12.00 an hr with the chance to take more classes to learn more accounts and make more money. Very user friendly system. They have charity donations where if you pay so much money like $30 you can dress down "casual" for 2 months. Happens a couple of times of year. Weekly pay. A lot of options for growth.

Cons

Scripting will get repetitive. Some of the job coaches aren't the nicest. High turnover rate.

Explore other reviews about Safelite AutoGlass

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

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Safelite AutoGlass Response
1d
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

avatar
Safelite AutoGlass Response
1d
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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