Pros
Yes, the headline is 101% accurate! You can work with Smart in the comfort of your home, which benefits most people, especially parents who are looking after their kids- unlike other companies that require you to go to the site. On top of that, they offer a competitive salary, incentives, and an engagement program that employees love. Aside from that, there is an extra 1 hr incentive paid break during your shift, especially if you are hitting the required goals. Overall experience with Smart is fantastic! Aside from getting the opportunity to stay out of traffic- my experience here is not far from what I experience working on site. :))
Cons
Nothing I can think of, Smart never failed to compensate and prioritize their people including the support in the operation are hands-on when it comes to their employee's needs.