A company that lost its way - Account Executive SHI International Employee Review

1.0
18 Aug 2022
Recommend
CEO approval
Business outlook

Pros

The company had a good business model - low overhead, low prices, sell lots of IT commodities. Enterprise field sales reps traded a base salary for autonomy. It was our business to manage and grow and without a base salary, there also wasn’t much micro managing.

Cons

After having the same commission structure for decades, they decided to make a change and impose a tax on all account execs. You now owed the company 1% of all sales. The CEO is a billionaire, the chairman of the board is a billionaire, yet they decided that account execs (who they didn’t even pay a base salary!) we’re making too much money and they, the billionaires weren’t making enough. They made some management changes that resulted in some of the most arrogant, yet incompetent “leadership” I’ve ever seen. They began treating their employees like trash This company may not fully sink, but it is taking on water. Avoid and thank me later.

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SHI International Response
3y
Thank you for taking the time to provide your feedback. We are disappointed your time here was not positive. We value our employees and have committed to providing them with multiple outlets to submit anonymous feedback. We take the time to read all the suggestions, including areas for improvement and will use them to help make our evolving work environment better for everyone. Because of the feedback we have received we have already taken steps to change and are looking forward to the future for our employees. We have escalated your comments to upper management and wish you the best of luck in your future endeavors. If you would like to continue the conversation offline, please feel free to email us at SHIFeedback@shi.com which is a non-confidential alias.

Explore other reviews about SHI International

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and people to work with

Cons

Salaries don’t usually reflect market value

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SHI International Response
2mo
Thank you for sharing your experience at SHI. We’re glad to hear you enjoy the atmosphere and the people you work with. We also appreciate your feedback regarding compensation, as we continuously review our programs to remain competitive and aligned with market trends. If you want to provide additional context, please reach out to SHIfeedback@shi.com
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This may be a good place to start in order to gain experience in the industry at the entry level. Beyond that it should be a stepping stone.

Cons

The Glassdoor numbers say a lot. Only 50% of the people who work here would recommend to a friend or colleague. In school, 70% is 1% away from failure. SHI is 20% below failure. To add, 53% of the people who work here have a negative outlook on the company's future. That seems like a trend in the wrong direction. If your career is an investment in your life, that needs to be considered before investing a career into SHI.

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SHI International Response
1w
Thank you for your feedback and for your many years with SHI. We’re sorry to hear your concerns around culture and outlook. Creating a supportive, transparent environment where employees feel comfortable speaking up is a priority, and we’re actively working to strengthen this across the organization. We appreciate your perspective—please feel free to share more at SHIfeedback@shi.com.
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